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Event Helpmate 2004 Technical Support Article |
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| TSA#: | 3113 |
| TSA Title: | Events showing on incorrect dates in Calendar Views when running with non-US date formats |
| Builds Affected: | Build 1.1 |
| Status: | Resolved in SR1A |
| Category: | General |
| Problem/Issue Description | |
| When viewing the Monthly,
Weekly, and Daily calendar views, events are shown on dates where the
month and day values of the event's date are swapped. For example, if you
have an event in the system for August 3, 2004 (or 03/08/2004 in dd/mm/yyyy
date format), the event will incorrectly appear on the calendar views on
March 8, 2004 (or 08/03/2004 in dd/mm/yyyy date format) - the month and
the day values have been swapped. This occurs if the computer's short date format in the Windows regional settings is set to the "dd/mm/yyyy" format and the Date Format setting in EH2004 is set also to "dd/mm/yyyy" (under "Setup & Preferences | Regional Settings"). |
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| Cause | |
| Resolution | |
| NOTE: Resolved in EH2004 SR1A Unfortunately there are currently no work-arounds to this issue other than setting the Windows "short date" regional setting to "mm/dd/yyyy" format.
NOTE: The actual start & end dates for
the Event records are being stored correctly. The problem is a
display issue with the calendar views. |
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| TSA Creation Date: | 03-Aug-2004 |
| TSA Modified Date: | 17-Jan-2005 |