A Testimonial from:
Faith Presbyterian Church
Sarasota, FL
June 2004
"HTS,
As the administrator
of Faith Presbyterian Church, I consider it important to let you know
the attributes of Church Helpmate that we have come to love. As
you know in our initial conversations we were having a very difficult
time with our database and we knew that we needed to change to a
different system. We were very apprehensive, basically scared, to
change. After meeting with your team and hashing out every detail
on how our current system would convert to fit with Church Helpmate, we began to
see that this change would go much smoother than we anticipated.
After mapping out the details of our data conversion and the time needed
to do the work, we purchased the
data transfer package and the level 3
licensing package.
We received the
converted data within the agreed time and now we had the great task of
using our new system. One of our first big challenges was using
the system to our advantage. Our older system did not give us much
flexibility in running special reports, but Church Helpmate gave numerous
choices. We found ourselves thinking small when we ran special
queries, so we have had to retrain ourselves to think how the system
could help us. We used to pull data and export it to Excel.
Then we had to manipulate it to make it work for us. Church
Helpmate has helped us tremendously with saving time and getting the
data we need.
We have found the
many features in Helpmate to be very useful. Such as the Custom
Report Generator, Custom Filters, Security Features, and even the Map
Feature. We have volunteers who drive to people's homes for
numerous reasons, and we are able to print out directions. We used
to write out directions, and invariably we would forget something
necessary to find the home. This database system has been very
stable for us, and even though we backup every week, we have never had
to restore the system. As the Administrator of the system I do
like the ease in setting up new users and the network function. We
use a peer-to-peer system here and the setup consisted of pointing all
of the peripheral machines to the host file. It doesn't get much
easier than that.
I am glad we made
the change to Helpmate and we have since upgraded our system to the
unlimited household license. Our number of households has grown
dramatically in just a short time. I wish we had changed sooner. Thank you for your use
of technology and the insight to design a system that is really like
having a 'Helpmate'.
In Christ,
Mike Bowers
Administrator"
Helpmate Customer Since:
October 2003
Helpmate Products Used:
Church Helpmate
Church website:
www.faithsarasota.org
